Frequently Asked Questions
Last updated: February 2025
Getting started
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Click on ‘Reset Password’ on the log-in screen and enter your email address. You will be sent an email that allows you to change your password. Go back to the login page of the site and try again with your new password. If this still doesn’t work, please email support@solomonic.co.uk and a member of the team will get back to you as soon as possible
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If your organisation is set up to allow SSO (single sign-on) for all staff members, you will be able to log-in using your standard company email address and password. If you have any problems, please contact your IT team.
If your organisation is not set up for SSO, you will need to get log-in details directly from Solomonic. Please email support@solomonic.co.uk and we will help you set up an account.
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Welcome to Solomonic!
Access our Solomonic starter pack to help you hit the ground running. This is your go-to page for all the basics, how to navigate the platform and how to make the most of your subscription.
You can also sign up to our Solomonic 101 sessions. These are introductory sessions we host on a weekly basis for new joiners, where we will guide you through the platform step by step.
For more assistance, please contact us at info@solomonic.co.uk.
Courts covered
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The courts we cover and plan to cover can be viewed here.
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Our data goes back to 2014 as standard. We also review the full decision history for each judge on the sitting bench and as a result, there are some data records in Solomonic that predate 2014.
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We currently track Court of Appeal judgments where they relate to a court of first instance that we cover (Commercial, TCC, IP etc.). We analyse the outcomes of these appeals ( i.e. affirmed, affirmed in part or reversed).
The analytics for this can be found in Judgment > Number of appeals.
We plan to launch a Court of Appeal claims tracking module once the data is publicly available, as well as integrating Court of Appeal decisions into current outcomes across the platform.
We also plan to include additional courts, including the Competition Appeals Tribunal, in the near future.
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To view the datasets your organisation is subscribed to and check your access permissions, see your “My subscriptions” page in your profile dropdown.
Alerts
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You will find a detailed overview of how to create and manage your alerts in the alerts section of our support hub.
You can manage your alerts in the “My alerts” section of your account. If you need further guidance, please email: info@solomonic.co.uk.
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If the name you are looking for is not currently listed on the platform, they have not been party to a High Court claim since 2014. If you would still like to pre-emptively track them, you can do so by creating a free-text alert.
Click here to learn how to do this.
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You can do this in the "My featured alerts" section of your account.
You can find more information on how to do this in the featured alerts section of our support hub.
If you need further guidance, please email: info@solomonic.co.uk.
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Our alert builder tool allows you to track a multitude of items on the platform and to tailor these alerts in a number of different ways. You can select a topic, claim types, court, sector and many other options to specifically track only disputes that you are interested in following.
See the alert builder section of our support hub for more detail on how to do this.
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You can add your colleagues to an alert that you have already set up by going to “My alerts”. Find the alert you want to include your colleagues in, click on the 'More’ icon, and select “Subscribe your colleagues”. Please note that your colleague must be a Solomonic user.
For more on how to edit and manage colleague alerts, click here.
Data
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As a standard, we cover all publicly available claims within the courts we cover, dating back to 2014. There are some exceptions which you can find here. It may be that the claim is not within our coverage or your organisation is not subscribed to the module that contains that claim.
Another common reason for a claim not being available is due to confidentiality, where the court keeps the claim private. For instance, all arbitration appeals are made confidential and only visible when a judgment is published relating to it. It is also the case that media reports suggest a claim has been issued, although this is sometimes in advance of the claim actually being issued.
However, the courts do sometimes make clerical errors. If you have any questions about a claim or reason to believe a claim should be published when it has not, please get in touch with us at info@solomonic.co.uk.
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We track new claims on the court record in real time. All new claims are cleaned by human reviewers to ensure consistency and corrections in any spelling errors. During the working day there is a maximum delay of two hours in publishing claims, although we aim to deliver the data as soon as possible.
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We track the outcomes of all claims on the Solomonic platform - those are Ongoing, Judgment, Settlement and Withdrawn:
Ongoing: If there is recent activity against a claim, we infer that the claim is ongoing. This activity can include an interim judgment, hearing, new pleadings, or a recently updated status in ce-file.
Judgment: If we have confirmed that the claim concluded via judgment through our review process, we mark the claim as concluded through judgment. We may infer the claim concluded through default judgment if we can see a default judgment on the court file and little subsequent activity.
Settlement: Our analysis suggests that the vast majority (c.90%) of High court claims settle. If there is a Tomlin order on the court record, we record the claim as confirmed settled. This happens in a minority of claims. For the remainder, we infer settlement after a significant period of inactivity. For more information about how Solomonic infers settlement, please contact us on info@solomonic.co.uk.
Withdrawn: In a small number of instances, we can confirm via the court file that a claim has been withdrawn as opposed to being settled or decided by a judge. We mark these accordingly.
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You can now search for any topic or type of claim that we have recorded data on through the platform. View a list of all claim topics on the platform here.
If you can't seem to find what you're looking for, please don't hesitate to contact us at info@solomonic.co.uk.
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Our report builder tool can help you create a report that provides a PDF summary of data analytics on your selected party or law firm. These reports are easily interpretable and can be circulated within your organisation. You can combine multiple parties, which is particularly helpful in cases where you want to analyse multiple organisations as part of the same parent group.
If you'd like to share this report externally, please do let us know at info@solomonic.co.uk.
To do this, click on the 'My reports' section of your account and select 'Report Builder'. Follow the step-by-step instructions to build your report.
For more information on how to do this, click here.
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You can find a list expert witnesses we have recorded data on by clicking on 'Experts' on the Solomonic home page. Please note that we have recorded data on experts that have had a notable comment made on them by a judge, rather than all experts. Our expert witness dataset reflects this.
From here, you can search for them by name and filter by expertise. You can also see judge comments on experts.
For more information on what you can do with our experts data, click here.
Documents
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We monitor document requests in real time and process each request within an hour of receipt. Typically, it takes a few days for documents to become available, but it can occasionally take up to a few weeks. This time scale is dependent on the capacity of the Court to approve and process our requests. As a result, we are unable to provide a fixed timeline for document delivery, but we are focused on securing them as quickly as possible.
We do tend to see longer turnaround times during the summer, and the QB/KB division have historically been slower relative to other divisions.
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CPR Rules stipulate that court documents only become available to third parties after the claim has been issued, served and acknowledged. Court documents that then become publicly available for request are:
Claim forms
Particulars of claim
Orders
Defence Filings
Some of these documents may be immediately accessible for you to download from our platform, and some others will be available to request.
We are unable to access:
Skeleton arguments
Witness statements
Applications without notice
Correspondence
Closing submissions
Winding up petitions
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You can find a detailed overview of how to request and manage your documents in the documents section of our support hub.
You can manage your alerts in the “My documents orders” section of your account. If you need further assistance, please email: info@solomonic.co.uk
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Typically, documents cost £11. They can however, occasionally cost more. When you make a request, a panel will appear, confirming the price of your document before you submit your request.
Unfortunately, we do not know why certain documents cost different amounts. We only pass on the Court fee - we do not charge any marginal cost on top of the Court processing fee.
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No. Your request remains confidential.