Frequently Asked Questions

Last updated: January 2026

Getting started

  • Click on ‘Reset Password’ on the log-in screen and enter your email address. You will be sent an email that allows you to change your password. Go back to the login page of the site and try again with your new password. If this still doesn’t work, please email support@solomonic.co.uk and a member of the team will get back to you as soon as possible

  • If your organisation is set up to allow SSO (single sign-on) for all staff members, you will be able to log-in using your standard company email address and password. If you have any problems, please contact your IT team.

    If your organisation is not set up for SSO, you will need to get log-in details directly from Solomonic. Please email support@solomonic.co.uk and we will help you set up an account.

  • If your firm accesses Solomonic via direct login, you can securely access the platform from any location with an internet connection.

    To log in remotely:

    • Connect to home Wifi or another secure internet connection

    • Navigate to the Solomonic login page

    • Enter your email address and password

    If your firm accesses Solomonic via SSO, you may need to contact your tech team to sort out Solomonic access from home. Solomonic itself does not require connection via VPN. Any VPN requirement would only apply if your firm’s IT team has implemented specific internal network restrictions.

  • Welcome to Solomonic!

    Access our Solomonic starter pack to help you hit the ground running. This is your go-to page for all the basics, how to navigate the platform and how to make the most of your subscription.

    You can also sign up to our Solomonic 101 sessions. These are introductory sessions we host on a weekly basis for new joiners, where we will guide you through the platform step by step.

    For more assistance, please contact us at info@solomonic.co.uk.

Courts covered

  • The courts we cover and plan to cover can be viewed here.

  • Our data goes back to 2014 as standard. We also review the full decision history for each judge on the sitting bench and as a result, there are some data records in Solomonic that predate 2014.

    We do have some exceptions to this rule. Click here to see a summary table of the Courts we cover and the time periods covered for each.

  • Yes, we do have a Court of Appeal Module.

    We monitor and capture disputes from the moment they are issued in the High Court all the way through to resolution. We also track that journey to appeal, that is, both the permission to appeal and the appeal process itself.

    You can:

    • Track claims and appeal developments

    • Monitor key appeals

    • Research Court of Appeal decisions

    • Leverage Court of Appeal analytics

    For more information on the Court of Appeal Module, click here. If you’d like to discuss subscription to this module, please contact us at info@solomonic.co.uk.

    The next Court we plan to work on is the Supreme Court.

  • To view the datasets your organisation is subscribed to and check your access permissions, see your “My subscriptions” page in your profile dropdown.

Alerts

  • You will find a detailed overview of how to create and manage your alerts in the alerts section of our support hub.

    You can manage your alerts in the “My alerts” section of your account. If you need further guidance, please email: info@solomonic.co.uk.

  • If the name you are looking for is not currently listed on the platform, they have not been party to a High Court claim since 2014. If you would still like to pre-emptively track them, you can do so by creating a free-text alert.

    Click here to learn how to do this.

  • You can do this in the "My featured alerts" section of your account.

    You can find more information on how to do this in the featured alerts section of our support hub.

    If you need further guidance, please email: info@solomonic.co.uk.

  • Our alert builder tool allows you to track a multitude of items on the platform and to tailor these alerts in a number of different ways. You can select a topic, claim types, court, sector and many other options to specifically track only disputes that you are interested in following.

    See the alert builder section of our support hub for more detail on how to do this.

  • You can add your colleagues to an alert that you have already set up by going to “My alerts”. Find the alert you want to include your colleagues in, click on the 'More’ icon, and select “Subscribe your colleagues”. Please note that your colleague must be a Solomonic user.

    For more on how to edit and manage colleague alerts, click here.

  • We currently scrape the Cause List at 4:00pm and 4:30pm each day so we can send our Hearing alerts out to you by roughly 5:30pm. The decision to send emails out at this time was based on guidance from the Courts (at the time we were developing alerts) that the list was finalised by 4:30pm.

    Since then, the Courts’ processes have changed and some hearings are now added or amended later in the evening or early the next morning - meaning they may differ from the contents of your Hearing Alerts. To help with this, we run an additional scrape at 11:00pm each night to capture any late updates and changes.

    For the most up-to-date information, we recommend checking and monitoring the Hearings Listing page the following morning to find Hearings that we picked up past 4:30pm, as well as any changes that might have been made.

    That said, we recognise that there may still be hearings published past 11:00pm or early the next morning that we don’t manage to capture in time. We understand it’s disappointing to miss these updates and please know we are always working to improve the timeliness and accuracy of our alerts, within the limits of the Court's’ schedules.

Data

  • As a standard, we cover all publicly available claims within the courts we cover, dating back to 2014. There are some exceptions which you can find here. It may be that the claim is not within our coverage or your organisation is not subscribed to the module that contains that claim.

    Another common reason for a claim not being available is due to confidentiality, where the court keeps the claim private. For instance, all arbitration appeals are made confidential and only visible when a judgment is published relating to it. It is also the case that media reports suggest a claim has been issued, although this is sometimes in advance of the claim actually being issued.

    However, the courts do sometimes make clerical errors. If you have any questions about a claim or reason to believe a claim should be published when it has not, please get in touch with us at info@solomonic.co.uk.

  • When claim forms become available, our qualified barristers and analysts review and tag claims according to the information readily extractable from these documents.

    You will find that newly issued claims contain little to no information beyond the claimant and defendant names and the claimant’s law firm. This is because we cannot access any documents until all parties have acknowledged the claim. Until those documents become available to us, we are unable to extract or publish any additional data relating to the claim.

    This therefore means that filters such as factual subject matters, legal subject matters, remedies, topics and value will only return results for claims that have had their claim form analysed. Documents that have not been analysed will not appear in your search results when these filters are applied. This is also true of our claim analytics section of the platform.

    Other filters, such as party sectors, claim outcome, issue date, relationships and courts are not contingent on claim form analysis - and will consistently return results that cover all claims on our database.

  • We amalgamate data from:

    • Ce-file for newly issued High Court claims and updates

    • The Competition Appeal Tribunal website (CAT) for newly issued CAT claims and updates

    • The Cause List for upcoming hearings

    • Case tracker for new appeals lodged in the Court of Appeal and any updates pertaining to those appeals

    • BAILII, Westlaw and The National Archives for judgments

  • Ce-file:

    We scrape Ce-file for High Court claims multiple times a day. Our exact schedule is as follows:

    • An hourly scrape for new claims issued within the past two weeks and any updates to claims from the past two weeks

    • A nightly scrape for new claims issued within the past 12 weeks any any updates to claims from the past 12 weeks

    • A 4pm and nightly scrape for updates on all subscribed claims

    • A full weekend re-scrape for all subscribed claims and every known claim in out database in the past 6 months

    The Competition Appeal Tribunal Website:

    We scrape the CAT website daily at midnight (12:00am) for all CAT claims, capturing both newly issued CAT claims and any updates to existing ones.

    Case Tracker:

    We scrape case tracker overnight on a daily basis to capture all newly lodged appeals and any updates pertaining to those appeals.

    The Cause List:

    We scrape the cause list every weekday at 4:00pm, 4:30pm and 11:00pm.

    BAILII, Westlaw, National Archives:

    We do not scrape judgment sources directly. Instead, we link judgments from the platform to these external websites. We use all three sources to ensure the most comprehensive coverage possible.

  • We track new claims on the court record in real time. All new claims are cleaned by human reviewers to ensure consistency and corrections in any spelling errors. During the working day there is a maximum delay of two hours in publishing claims, although we aim to deliver the data as soon as possible.

  • ‘Last activity’ is an update that we retrieve from Ce-file directly. Unfortunately, Ce-file does not specify what the activity updated is related to, so we won’t know what exactly has happened - just that something has happened and an update was made.

    It’s worth noting that this update may very well be an administrative update, it is not solely restricted to changes in the claim activity.

    We also use the ‘Last Activity’ triggers to inform inferred settlement on claims. If a claim file has been completely dormant for over a year, our algorithms will infer a claim’s settlement.

  • We track the outcomes of all claims on the Solomonic platform - those are Ongoing, Judgment, Settlement and Withdrawn:

    Ongoing: If there is recent activity against a claim, we infer that the claim is ongoing. This activity can include an interim judgment, hearing, new pleadings, or a recently updated status in ce-file.

    Judgment: If we have confirmed that the claim concluded via judgment through our review process, we mark the claim as concluded through judgment. We may infer the claim concluded through default judgment if we can see a default judgment on the court file and little subsequent activity.

    Settlement: Our analysis suggests that the vast majority (c.90%) of High court claims settle. If there is a Tomlin order on the court record, we record the claim as confirmed settled. This happens in a minority of claims. For the remainder, we infer settlement after a significant period of inactivity. For more information about how Solomonic infers settlement, please contact us on info@solomonic.co.uk.

    Withdrawn: In a small number of instances, we can confirm via the court file that a claim has been withdrawn as opposed to being settled or decided by a judge. We mark these accordingly.

  • You can now search for any topic or type of claim that we have recorded data on through the platform. View a list of all claim topics on the platform here.

    If you can't seem to find what you're looking for, please don't hesitate to contact us at info@solomonic.co.uk.

  • Our report builder tool can help you create a report that provides a PDF summary of data analytics on your selected party or law firm. These reports are easily interpretable and can be circulated within your organisation. You can combine multiple parties, which is particularly helpful in cases where you want to analyse multiple organisations as part of the same parent group.

    If you'd like to share this report externally, please do let us know at info@solomonic.co.uk.

    To do this, click on the 'My reports' section of your account and select 'Report Builder'. Follow the step-by-step instructions to build your report.

    For more information on how to do this, click here.

  • You can find a list expert witnesses we have recorded data on by clicking on 'Experts' on the Solomonic home page. Please note that we have recorded data on experts that have had a notable comment made on them by a judge, rather than all experts. Our expert witness dataset reflects this.

    From here, you can search for them by name and filter by expertise. You can also see judge comments on experts.

    For more information on what you can do with our experts data, click here.

Documents

  • There are multiple reasons as to why there are no documents attached to a claim.

    1. The claim has not yet been acknowledged:

      Under CPR rules, documents and filings can only be made available to third parties once a claim has been issued, served and acknowledged by all defendants. 

      You will therefore find that newly issued claims may not initially have any documents available on the platform as defendants must first acknowledge service.

      We’re unable to share a timeframe for this as it depends entirely on the defendants.

      Note that claims involving multiple defendants may take longer for documents to become available, as each defendant must acknowledge the claim before the filings can be released.  

    2. The claim has been made private

      If a claim has been made private by the Courts, no documents will be made available for third party requests.

    3. There has been a clerical error

      If you have reason to believe that documents should be available for a particular claim, please email us at info@solomonic.co.uk. We’ve seen instances in the past where documents that should publicly accessible haven’t been made available by the Courts because of clerical errors.

      A good indication that documents should be available is if a public hearing has taken place.


  • We monitor document requests in real time and process each request within an hour of receipt. Typically, it takes a few days for documents to become available, but it can occasionally take up to a few weeks. This time scale is dependent on the capacity of the Court to approve and process our requests. As a result, we are unable to provide a fixed timeline for document delivery, but we are focused on securing them as quickly as possible.

    We do tend to see longer turnaround times during the summer, and the QB/KB division have historically been slower relative to other divisions.

  • CPR Rules stipulate that court documents only become available to third parties after the claim has been issued, served and acknowledged. Court documents that then become publicly available for request are:

    • Claim forms

    • Particulars of claim

    • Orders

    • Defence Filings

    The Commercial Court Transparency Pilot (formally launched in 2026) also now means we are able to purchase:

    • Written submissions - skeleton arguments and written open and closing submissions, as well as other submissions provided to the judge in the course of the hearing

    • Witness statements/affidavits

    • Expert reports

    *Please note that the Pilot only applies to the Commercial Court (including the London Circuit Commercial Court) and the Financial List; documents which can enter the public domain via a hearing which takes place in public.

    Some of these documents may be immediately accessible for you to download from our platform, and some others will be available to request.

    We are unable to access:

    • Applications without notice

    • Correspondence

    • Winding up petitions

  • We are unable to identify the contents of documents until we purchase them. As a result, we cannot confirm what a document contains or recommend which specific document you should purchase.

    If you’re trying to locate a particular document for a claim and you’ve seen all or most documents have been made available, we recommend using the document search tool. You can search using keywords, phrases, known or expected information such as party names or orders. The tool will return a list of documents containing relevant matches, which should help you quickly locate the document you’re looking for.

  • You can find a detailed overview of how to request and manage your documents in the documents section of our support hub. 

    You can manage your alerts in the “My documents orders” section of your account. If you need further assistance, please email: info@solomonic.co.uk 

  • Typically, documents cost £11. They can however, occasionally cost more. When you make a request, a panel will appear, confirming the price of your document before you submit your request.

    Unfortunately, we do not know why certain documents cost different amounts. We only pass on the Court fee - we do not charge any marginal cost on top of the Court processing fee.

  • No. Your request remains confidential.

Document search tool

  • The tool allows you to search for key terms and phrases within the contents of over 35,000 High Court dispute documents, including claim forms, particulars, orders and defence filings.

  • Click on the menu tab on the top left-hand corner of the screen and select ‘Document Search’ from the data section of the dropdown.

    If you can’t seem to find this, it will be because your organisation has not added the tool to your subscription. If you’d like access to the tool, please email us at info@solomonic.co.uk.

  • The tool uses a simple boolean search function. For more detailed information on how to use the tool and what you’re able to do with the results returned, click here.

  • At the moment, searchable documents on the platform cover:

    • Claim forms

    • Defence filings

    • Orders

    • Particulars of claim

    • Replies

    *Please note that this only includes documents that have been previously requested.

    We do not currently include judgments, documents from the Competition Appeal Tribunal or skeleton arguments in the tool.

    Skeleton arguments have only just been made available to the public by the Courts. We have plans to include them in the scope of the Document Search Tool.

    Judgments have been excluded because we do not host copies of judgments directly on the platform. Instead, you will notice that we provide hyperlinks to the full judgments on external sites such as BAILII or Westlaw. While this is limited for now, we are exploring the ability for our Document Search Tool to extend to judgments as well.

    This is the same for CAT documents - we do not host any CAT documents on the platform.